The Process
How ResetNYC works
A guided, transparent experience from booking to completion — designed for busy Manhattan residents.
Book in minutes
Select your property, service, arrival window, and add-ons through our guided wizard. Pricing is calculated upfront — no surprises.
Book your slot in under 3 minutes
We match a professional
Our system assigns a vetted cleaner based on your preferences, service area, and scheduling availability — the same trusted team whenever possible.
Background-checked & insured
Your cleaner arrives
Receive reminders, track en-route status, and message your cleaner directly through the app — all within your chosen arrival window.
Live arrival tracking
Before, during & after
Your cleaner documents the work with photos and a room-by-room checklist you can review — full transparency, every visit.
Photo-proofed completion
Approve & enjoy
Review completion, leave a tip, rate your experience, and rebook your preferred cleaner with one tap.
One-tap rebooking
Every Booking Includes
What you get, every time
The concierge standard — built into every visit, never an upsell.
100% satisfaction guaranteed
Not happy with your clean? We'll send a cleaner back to make it right — at no extra cost.